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Makes available the latest paragraphs for you to consider including in your CQS CPMS Policy.
text for CQS CPMS Policy:
CQS Policy: Updated Ts & Cs - s.8.3 SRA Code of Conduct
Purchase this policy: Client care Policy
Change Date : 28/09/2023 | Word Count: 110 | Deployment Measure : 9/10
Rationale:
§8.3 of the SRA Code of Conduct requires practices to send Terms and Conditions of business to clients . This wording sets out the policy of the firm in relation to this key document.
Fee earners must send out Terms of Business/Ts and Cs (Terms) to all clients, even repeat clients. Fee earners should take care to utilise the latest Terms and ensure that the said Terms incorporate the latest complaints procedures. For example,
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