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The latest paragraphs for you to consider including in your CQS CPMS Policy.

Text for CQS CPMS Policy

CQS Policy: Redemption Statement Procedure - update

Purchase this policy: Dealing with Lenders Policy

Change date
11/05/2026
Word count
310
Deployment measure
7/10
Rationale

Integrating these updates aligns your firm with CPMS 5.12, directly addressing failures highlighted by the Legal Ombudsman regarding incorrect fund distributions. Adopting this wording mitigates indemnity risks through mandatory 48-hour verification windows and rigorous evidence-based discharge monitoring.

**Requesting the Statement** To request a redemption statement, identify the lender’s preferred platform and log into the relevant system (Lender Exchange or LMS). If the lender does not utilize these …

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