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The latest paragraphs for you to consider including in your Terms & Conditions.

Text for Terms & Conditions

T's & C's: External Communication Providers

Change date
16/04/2024
Word count
82
Deployment measure
7/10
Rationale

For those firms using communication providers such as Skype, WhatsApp, Zoom, and Microsoft Teams, this wording deals with security implications. It is important that a firm’s retainer excludes liability concerning security in relation to these providers and mentions the importance of the client to take precautions.

We may utilise an external video communication provider to connect with you. This could include, but is not limited to, platforms such as Skype, WhatsApp, Zoom, and Microsoft Teams. Since …

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