Lexsure Knowledge Hub
Makes available the latest paragraphs for you to consider including in your Terms & Conditions.
text for Terms & Conditions:
T's & C's: Data Protection Complaints (long form)
Change Date : 11/05/2026 | Word Count: 211 | Deployment Measure : 9/10
Rationale:
The Data (Use and Access) Act 2025 specifically allows the ICO to reject complaints if the individual hasn't tried to resolve it with the firm first. Explicitly stating this in your T&Cs discourages "trigger-happy" reporting to the regulator
If you have any concerns or complaints regarding how we handle your personal data, you have a formal right to complain directly to the firm under the Data (Use and
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