Lexsure Knowledge Hub
Makes available the latest paragraphs for you to consider including in your Terms & Conditions.
text for Terms & Conditions:
T's & C's: Dishonesty, Rudeness or Threatening Behaviour
Change Date : 27/09/2023 | Word Count: 161 | Deployment Measure : 7/10
Rationale:
An increasing number of clients have unrealistic expectations. Conveyancing can be an emotionally charged process. Occasionally, clients can be confrontational and step over the boundaries of acceptable behaviour. Unfortunately it is now necessary for Terms to define and deal with the implications of threatening behaviour.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. If that anger escalates into
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