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The latest paragraphs for you to consider including in your Terms & Conditions.

Text for Terms & Conditions

T's & C's: Problem solving - Client Care

Change date
12/07/2023
Word count
294
Deployment measure
7/10
Rationale

Change to Terms along the lines suggested by the legal ombudsman ahead of big changes to the scheme rules. Terms should be updated with the new time limits for bringing complaints to the ombudsman, which come into force from 1 April 2023

It is this firm’s intention to provide all our clients a professional and effective service. Client care and managing your expectations is of first importance to us. We trust that …

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