Lexsure Knowledge Hub

Terms And Conditions

1. ACCESS

Access to the Lexsure Hub (the Service) will be provided to you, once you have accepted the Terms and completed the registration process. Upon registration you will select a Username & Password. Your use of the Service account in any manner which is prohibited by these Terms may result in termination or suspension of the Service.

You are responsible for the security of your password. We reserve the absolute right to suspend, terminate, or modify, for any or no reason, any User ID and/or password provided to you for use with the Service.

If you have any queries concerning the Service or your account, you should contact customer care by emailing care@Lexsure.com

Where you have subscribed to a payment plan, access will only be provided to you where you have supplied us with a completed and valid DDI form (available online as a PDF).

2. LICENCE

You are granted a non-exclusive, non-transferable, revocable licence with effect from your acceptance of the Terms to use the Service (and any software incorporated therein ("the Software").

Save for the limited licence provided for above, you shall have no proprietary or other interest or rights in the Service.

You shall not without our prior written consent (other than to the strict extent that such act cannot be restricted by law):

  • copy the whole or any part of the Service;

  • modify, merge or combine the whole or any part of the Service with any other service;

  • assign, transfer, distribute, sell, lease, rent, sub-licence, charge or otherwise deal in or encumber the Service;

  • adapt, translate, reverse engineer, decompile or disassemble the whole or any part of the Service.

3. CHANGES TO SERVICE

The Terms may be changed (including any reasonable change to the charges for use of the Service) at any time provided that any change to charges will only take effect 10 days after notifying you by email.

Lexsure reserves the right to change, revise or modify the terms at any time posting the amended terms on the site. Any amended terms shall automatically be effective upon posting. Your continued use of the service will signify your acceptance of the revised terms. If you do not accept the revised terms, your sole and exclusive remedy is to discontinue using the Service. The latest terms will be viewable on the site and you should always review them prior to using the site.

4. CHARGES & PAYMENTS

You (or if you are an individual entering into this agreement on behalf of any other legal entity or person) then you on behalf of the legal entity or person which you acted or purported to act for when accepting these Terms, will be charged in line with the charges applicable for the level of Service required. You will be charged monthly in arrears.

If payment for the Service cannot be collected for any reason and no effort is made to remedy the situation by the subscriber and the transaction remains outstanding for longer than 30 days Lexsure reserves the right to terminate the account at this time. We shall be entitled to charge you interest at 4% over the Law Society Rate of Interest from time to time in force in respect of any invoices not so discharged.

We reserve the right to revise the charges for the monthly payment plans for the service. Please note that if you do not use the relevant credits in any given month this will not be carried over to the next month.

Individuals on your account may be automatically suspended if they do not log-on to the system in a 90-day period. This is partly for security reasons to protect data from leavers of the firm accessing data as well as ensuring that only active users have access.

Individuals on your account may be automatically terminated if they do not log-on to the system in a 120-day period.

5. YOUR RESPONSIBILITIES

You unconditionally agree:

  1. to notify us promptly by e-mail if you suspect unauthorised use of the Service. Until you notify us, you remain responsible for such unauthorised use;

  2. to provide accurate and complete registration information (including, but not limited to, your name, postal or e-mail address, phone number, payment information) and to promptly report any changes in such information to us, Lexsure will not be responsible in the event that you did not receive information sent to you due to invalid contact details, therefore you must inform Lexsure as to any change in the above mentioned details and receive a confirmation from Lexsure that your details were updated successfully;

  3. that you are responsible for providing and maintaining all computer equipment and software necessary for you to access the Service;

  4. not to resell, remarket, or otherwise redistribute any portion of the Service;

  5. to comply with all applicable laws, regulations, or conventions, including, but not limited to, those related to child pornography, gambling or gaming, obscenity, securities, intellectual property rights, data privacy, import/export of data and taxes, or misleading or deceptive conduct.

Ultimately it is for the firm to determine whether any wording available via the Service shall be included, edited or ignored when it comes to adding to the firm's own precedent banks. You are reminded to notify appropriate parties to the changes made to the firm’s documents.

You warrant that by registering for and continuing to use the Service that you are of legal age and capacity.

6. TERM AND TERMINATION OF THE SERVICE

Other than for reasons of inactivity outlined earlier in these terms, either party may terminate this agreement on 2 days notice. This can take the form of an email by either party. Any reference by you to cancellation of any direct debit will be treated as cause for immediate termination.

If your firm’s account is terminated for whatever reason within six months of your account being activated then it will automatically terminate other Services that you have with Lexsure. Please note that once an account is terminated it will not be possible to set you up with a new account for any Lexsure service for a period of six months from the date of termination of this Service.

Termination may occur if Lexsure has reason to believe that the information in your firm’s online Application/Set-up form is inaccurate. The information in the said Application/Set-up form determines whether your firm is acceptable as a client for Lexsure. If it transpires that the information is inaccurate then Lexsure will terminate your account without notice. In the absence of exceptional circumstances (such as a pandemic) then Lexsure may decide to terminate the account.

When a firm's account is terminated the firm will need to sign new Terms and pay the new pricing as at the time the new Terms are signed. Cancellation of a Direct Debit where there is a monthly will automatically result in the account being suspended or terminated.

Upon termination of a monthly payment plan or your account, you will no longer have access to your purchased purchases and paragraphs. You can deal with this risk by saving your purchased paragraphs and documents outside the system.

If Lexure, at their sole discretion, considers that the firm is being confrontational in its tone of communication and/or does not return calls with a view to resolving an issue or disagreement then Lexsure reserves the right to terminate the account forthwith.

7. INDEMNITY

You agree to defend, indemnify and hold us, our affiliates, contractors, service providers, employees or agents harmless from and against any and all liabilities, cost and expenses, including reasonable attorneys' fees related to or arising from, any breach by you of the Terms, failure by you to perform your obligations, your use of the Service.

8. DISCLAIMER OR WARRANTIES

This site provides generic suggested wording for your AML Policy, but is not a substitute for the compliance officers drafting specific wording based on the firm's specific requirements.

The use of our Service is subject to our fair use policy. What constitutes fair use is at the discretion of the Operations Director of Lexsure .

Lexsure , at its sole discretion, may modify or discontinue the Service for any reason without notice. The Service you receive is “as is” and without any warranty other than those explicitly provided for in these Terms.

No information whether oral or written obtained by you from us through this Service shall create any warranty, representation or guarantee not expressly stated in these Terms.

Lexsure will to the best of its ability provide a Service that is uninterrupted and error free, that defects will be corrected and that the site or the server that makes it available, are free of viruses or other harmful components; however does not represent or make any warranties in this respect. This exclusion does not apply to Search results.

9. LIMITATION OF LIABILITY

Your sole right and exclusive remedy and our exclusive liability in the event of any breach of these Terms, or if you are dissatisfied for any reason with the Service or any guidelines or policies, is to require the cessation of the Service and to recover your direct damages up to a maximum of the amount you have paid for the Service during the period from the date of commencement of the Term to the date of termination.

We shall not have any other liability whatsoever to you and shall not be liable for any misrepresentation (save where fraudulent) or be liable in contract tort or otherwise for any indirect or consequential loss, loss of revenue, loss of profits, loss of business or goodwill, loss or damage due to corruption of data, loss of opportunity, howsoever caused, which arises out of or in relation to these terms and conditions and/or the provision of the Service.

Nothing in the Terms shall exclude or limit either party's liability for death or personal injury arising from its negligence or that of its servants, agents or employees.

You acknowledge that the content contained in this service is capable of editing and changes by you and accept that the service only relates the draft wording as opposed to definitive wording for any specific situation. The service does allow you to to reject wording (subject to a maximum of two per month) and you will receive credits in this regard. If you find that you need to reject an average of more than two per month then we advise you to terminate the service. In any event if Lexsure considers that you are rejecting wording on a consistent basis, Lexsure reserves the right to terminate the account.

10. PRIVACY

To the extent that We process any personal information about Your employees or representatives (such as the name and contact details of users of the Service) (“User Data”) We will use it in accordance with the Privacy Policy).

We will both comply with all applicable requirements of the Data Protection Legislation.The prisons of this agreement are in addition to,and do not relieve,remove or replace, a party's obligations under the Data Protection Legislation.

Lexsure shall ensure that your data is kept secure and in an encrypted form, and shall use all reasonable security practices and systems to prevent, and take prompt and proper remedial action against, unauthorised access, copying, modification, storage, reproduction, display or distribution of such data.

We both acknowledge that for the purposes of the Data Protection Legislation, You are the Data Controller and we are the Data Processor in respect of the user data.

The personal data for your client is currently limited to client name. If you wish for Lexsure to remove this field, thus limiting the case identification to file reference for property details only then we are happy to do this.

Without prejudice to the generality of the foregoing,each party will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the personal data to the other party for the duration and purposes of this Agreement:

  • process that personal data only on the instruction of the Data Controller unless it is required by the laws of any member of the European Union or by the laws of the European Union applicable to the Data Processor to process personal data (“Applicable Laws”).Where the Data Processor is relying on laws of a member of the European Union or European Union law as the basis for processing personal data,it shall promptly notify the other party of this before performing the processing required by the applicable legislation unless such statute prohibits it from so notifying the other party;

  • ensure that it has in place appropriate technical and organisational measures, that you are entitled to review in advance of this agreement, to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymisation and encrypting personal data, ensuring confidentiality, integrity, availability and resilience of its systems and services ,ensuring the availability of and access to personal data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);

  • ensure that all personnel who have access to and/or process personal data are obliged to keep the personal data confidential; and not transfer any personal data outside of the European Economic Area unless the prior written consent of the Data Controller has been obtained and the following conditions are fulfilled:

  • the Data Controller or the Data Processor has provided appropriate safeguards in relation to the transfer;

  • the data subject has enforceable rights and effective legal remedies;

  • it complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any personal data that is transferred; and it complies with reasonable instructions notified to it in advance by the Data Controller with respect to the processing of the personal data;

  • assist the Data Controller, at the Data Controller’s cost, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;

  • notify the Data Controller without undue delay on becoming aware of a personal data breach;

  • at the Data Controller’s written direction, delete or return personal data and copies thereof to the Data Controller on termination of this Agreement unless required by the applicable legislation at the time to restore the personal data if possible given that personal data is generally limited to names of clients as this information is purged in accordance with these terms.

11. TERMINATION

Either party may terminate this agreement on 24 hour's notice. This can take the form of an email by either party and does not have to contain any formal wording but needs to be clear that the account is to be terminated. Any reference by you to cancellation of any direct debit or threat of termination of the service will be treated as cause for immediate termination. We do this to immediately negate making further charges to your firm.

Cancellation of any Direct Debit set up for any Lexsure services (even if not in relation to this Service) will automatically result in the account immediately being suspended or terminated.

12. GENERAL

These Terms constitute the entire agreement between you and us, superseding any prior oral or other agreements about the Service.

Your use of the Service after the effective date of a change of the Terms constitutes your continued acceptance of the Terms and the Service, as amended and if any provision of these Terms is determined to be invalid, all other provisions remain in force.

You should send all written notices relating to the Service to:, Lexsure Limited, 78 York Street, London W1H 1DP, United Kingdom

If you or Lexsure cancels the service within six months of your account being activated (or within six months of acceptance of these terms) Lexsure shall not be obliged to reactivate this service or take your firm on for any other service (including webinars) for a period of six months from your firm's account being switched off. It also means that Lexsure reserves the right to terminate any other service that you currently have even if pre-dating this service.

13. GOVERNING LAW

These Terms will be governed by English Law and disputes relating to them will be submitted to the exclusive jurisdiction of the English courts.