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Makes available the latest paragraphs for you to consider including in your CQS CPMS Policy.
text for CQS CPMS Policy:
CQS Policy: Data Protection Complaints Handling Procedure (DUAA 2025)
Purchase this policy: Client care Policy
Change Date : 11/05/2026 | Word Count: 338 | Deployment Measure : 9/10
Rationale:
To comply with the Data (Use and Access) Act 2025 (DUAA) and the new statutory requirements effective from 19 June 2026, CQS-accredited firms must update their Client Care and Data Protection policies.
The firm is committed to a formal and transparent process for managing complaints related to personal data processing, as mandated by the Data (Use and Access) Act 2025. All staff
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