Text for CQS CPMS Policy
CQS Policy: AI-Enhanced Phishing and Voice-Cloning Defenses
Purchase this policy: Information Management and Security Policy
- Change date
- 18/02/2026
- Word count
- 85
- Deployment measure
- 9/10
Rationale
To mitigate escalating AI-generated spoofing risks, these updated procedures prohibit altering bank details based solely on telephone or video calls. Mandatory three-factor verification,utilising secure portals, physical mail, and OTP-verified callbacks, is now required to ensure robust transactional security.
To mitigate the rising risk of AI-generated 'Deepfake' communication, the firm’s verification procedures for changing bank details are hereby updated. Under no circumstances shall bank details be altered based on
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