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Text for Terms & Conditions

T's & C's: Complaints (Referencing the SRA)

Change date
15/02/2024
Word count
38
Deployment measure
9/10
Rationale

An unusual but important addition to the Complaints section of the Ts and Cs. This clarifies the clients right to refer the firm to the SRA in particular circumstances.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things …

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